TERMS • USE • SERVICES
Terms & Conditions.
These Terms and Conditions govern your use of LoudCheck and the audio analysis services provided by ELTY.
EFFECTIVE DATE
15 August 2026
By creating an account, accessing LoudCheck, purchasing an analysis or subscription, or otherwise using the service, you agree to these Terms and Conditions.
01 • DEFINITIONS
Definitions
"ELTY" means the service operator responsible for LoudCheck.
"LoudCheck" means the online audio analysis service available through loudcheck.elty.co.za .
"Service" means the LoudCheck website, audio analysis system, reports, recommendations, account functionality and related services.
"User", "you" or "your" means any person who accesses or uses LoudCheck.
"Audio File" means any audio file uploaded to LoudCheck for analysis.
"Analysis" means the automated measurement and assessment performed by LoudCheck on an uploaded Audio File.
02 • ACCEPTANCE
Acceptance of these Terms
By accessing or using LoudCheck, you confirm that you have read, understood and agree to these Terms and Conditions.
If you do not agree with these Terms, you should not use LoudCheck.
These Terms apply whether you use LoudCheck for personal, professional, educational or commercial purposes.
03 • ELIGIBILITY
Who may use LoudCheck
LoudCheck is available to users generally, subject to these Terms and any applicable law.
You are responsible for ensuring that your use of LoudCheck is lawful in the jurisdiction in which you access the Service.
You must provide accurate information when creating an account and must not create an account using false or misleading information.
04 • ACCOUNT
Accounts and security
- You must create an account where required to use paid or account-based LoudCheck functionality.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must not share your account in a manner that violates your purchased access or subscription.
- You must notify ELTY if you believe your account has been compromised.
- You are responsible for activity performed through your account unless caused by circumstances outside your reasonable control.
05 • THE SERVICE
LoudCheck services
LoudCheck provides automated audio analysis designed to help users understand measurable characteristics of an audio file before distribution or further professional review.
The Service may include measurements such as loudness, true peak, loudness range, peak-to- loudness ratio, RMS, stereo balance, spectral information, clipping indicators and other measurements described in the LoudCheck methodology.
LoudCheck may also provide risk indicators, readiness assessments, recommendations, simulations and other analytical outputs.
ELTY may modify, improve, add or remove features from LoudCheck from time to time.
06 • AUDIO
Audio files and ownership
You retain ownership of the audio files you upload to LoudCheck.
Uploading an audio file does not transfer ownership, copyright or other intellectual property rights in that file to ELTY.
You represent that you have the necessary rights, permissions or authority to upload and analyse the audio file.
You must not upload material that you are prohibited from reproducing, processing or analysing.
07 • PROCESSING
Audio processing and deletion
Uploaded audio files are processed for the purpose of performing the requested LoudCheck analysis.
LoudCheck does not permanently store uploaded audio files.
Audio files are deleted after the analysis process in accordance with the Service's technical processing workflow.
Uploaded audio files are not used by ELTY to train artificial intelligence or machine learning models.
ELTY does not intentionally share uploaded audio files with third parties.
08 • RESULTS
Analysis results
LoudCheck analysis results are generated automatically from the measurements obtained from the uploaded audio.
Analysis results may include measurements, classifications, risk indicators, readiness assessments, confidence scores and recommendations.
LoudCheck does not guarantee that an analysis result is correct for every possible playback environment, distribution platform or professional application.
Users remain responsible for reviewing their results and applying appropriate professional judgment.
09 • METHODOLOGY
Methodology and assessment
LoudCheck uses a documented methodology for measuring and interpreting audio characteristics.
The methodology may include objective audio measurements, reference ranges, risk rules, classifications, simulations, scoring and readiness assessments.
The methodology may be revised over time. A change to the methodology may affect the assessment produced for an audio file.
The current methodology documentation is available through the LoudCheck website.
References to professional audio standards, AES concepts, broadcast practice or streaming practices do not mean that LoudCheck is certified, endorsed or approved by those organizations unless explicitly stated.
10 • LIMITATIONS
Analytical decision support
LoudCheck is an analytical decision-support service. It is not a replacement for the professional judgment of a qualified mixing, mastering, broadcast or audio engineer.
LoudCheck cannot determine artistic quality, musical suitability or whether a master subjectively sounds better.
LoudCheck cannot guarantee acceptance by Spotify, Apple Music, YouTube, radio stations, distributors, record labels or any other third-party platform or organization.
Distribution simulations are analytical models and should not be interpreted as exact reproductions of proprietary platform processing.
11 • PRICING
Pricing and plans
| Plan | Price |
|---|---|
| Basic — Once-off | R250 |
| Pro — Once-off | R500 |
| Basic — 6 Month Prepaid | R1,000 |
| Pro — 6 Month Prepaid | R2,400 |
| Basic — Monthly | R199 |
| Basic — Annual | R1,999 |
| Pro — Monthly | R399 |
| Pro — Annual | R3,999 |
Prices may be changed by ELTY in the future. The price applicable to a transaction will be displayed before the transaction is completed.
12 • PAYMENTS
Payments
Payments for LoudCheck services are processed through Paystack.
Payment processing may be subject to Paystack's own terms, policies and security procedures.
ELTY does not request or intentionally store complete payment-card details through LoudCheck.
Access to paid functionality is dependent on successful payment and the applicable plan or purchase.
13 • REFUNDS
Refunds and cancellations
ELTY's general policy is that payments are non-refundable once the purchased LoudCheck analysis or applicable paid service has been performed or consumed.
Nothing in these Terms is intended to exclude or restrict any consumer right or remedy that cannot lawfully be excluded or restricted under applicable South African law.
14 • INTELLECTUAL PROPERTY
ELTY intellectual property
Unless otherwise stated, LoudCheck and its underlying technology are owned or controlled by ELTY.
This includes, where applicable:
- LoudCheck software and source code.
- LoudCheck methodology.
- Audio analysis algorithms and rules.
- Assessment logic and scoring systems.
- LoudCheck reports and report structures.
- LoudCheck branding, names, logos and visual identity.
- Website content and documentation.
You may not copy, reproduce, reverse engineer, modify, redistribute, resell or commercially exploit LoudCheck or its underlying technology except where expressly permitted by ELTY or applicable law.
15 • ACCEPTABLE USE
Prohibited activities
You must not use LoudCheck to:
- Commit or facilitate unlawful activity.
- Upload material you do not have the right to process.
- Attempt to gain unauthorized access to LoudCheck or its infrastructure.
- Circumvent authentication, payment or access controls.
- Introduce malicious software, code or harmful data.
- Interfere with the availability or operation of the Service.
- Attempt to reverse engineer protected aspects of the Service except where expressly permitted by law.
- Abuse automated systems or submit requests intended to disrupt the Service.
- Engage in fraud or payment abuse.
16 • THIRD PARTIES
Third-party services
LoudCheck may depend on third-party services to provide parts of its functionality.
Current service providers may include:
- Clerk — account and authentication services.
- Paystack — payment processing.
- Railway — infrastructure and application hosting.
Third-party services may have their own terms, privacy policies and technical limitations.
ELTY may replace or introduce service providers where reasonably necessary to operate or improve LoudCheck.
17 • AVAILABILITY
Service availability
ELTY aims to keep LoudCheck available and operational but does not guarantee uninterrupted or error-free availability.
The Service may occasionally be unavailable because of maintenance, upgrades, infrastructure failures, network problems, security incidents, third-party service failures or circumstances beyond ELTY's reasonable control.
18 • DISCLAIMERS
Important disclaimers
LoudCheck provides analytical information and recommendations based on its current measurement and assessment methodology.
LoudCheck does not guarantee streaming acceptance, distributor acceptance, broadcast acceptance or commercial success.
A "Ready" or other positive LoudCheck assessment does not mean that an audio file is professionally mastered or suitable for every listening environment.
Users should consider the recommendations alongside professional engineering judgment, artistic intent and the requirements of the intended distribution channel.
Technical measurements may be affected by the characteristics of the uploaded file, encoding, file format, signal content and analysis implementation.
19 • TERMINATION
Suspension and termination
ELTY may suspend or terminate access to LoudCheck where reasonably necessary to protect the Service, its users or ELTY.
This may include circumstances involving:
- Abuse of the Service.
- Fraudulent activity.
- Illegal activity.
- Attempts to compromise the Service or its infrastructure.
- Payment abuse or unresolved payment issues.
- Material violation of these Terms.
Where appropriate and reasonably possible, ELTY may provide notice before termination.
20 • LIABILITY
Limitation of liability
To the extent permitted by applicable law, ELTY will not be responsible for losses arising solely from a user's interpretation or use of LoudCheck analysis results where those results are used contrary to the limitations and recommendations described by the Service.
Users should maintain their own backups of original audio files and other important materials.
Nothing in these Terms is intended to exclude, restrict or limit liability or consumer rights where doing so would be unlawful under applicable South African law.
21 • RESPONSIBILITY
Your responsibility
You are responsible for deciding how to act on the information produced by LoudCheck.
You should independently review important audio decisions before distribution or commercial release.
You are responsible for ensuring that your uploaded audio does not infringe the rights of another person or organization.
22 • PRIVACY
Privacy
Your use of LoudCheck may involve the processing of personal information, including information associated with your account.
Information about how personal information is handled is provided in the LoudCheck Privacy Policy.
You should read the Privacy Policy together with these Terms.
23 • CHANGES
Changes to these Terms
ELTY may update these Terms from time to time to reflect changes to LoudCheck, its business, applicable requirements or the Service.
The updated version will be published on the LoudCheck website with a revised effective date where appropriate.
Your continued use of LoudCheck after an updated version becomes effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
24 • GOVERNING LAW
South African law
These Terms and your use of LoudCheck are governed by the laws of the Republic of South Africa , subject to any mandatory rights or protections applicable under South African law.
25 • CONTACT
Contact ELTY
If you have questions about these Terms, LoudCheck or your use of the Service, you can contact ELTY at:
FINAL STATEMENT
Clear terms. Transparent service.
LoudCheck is designed to provide transparent audio analysis while leaving final creative and professional decisions with the user. These Terms explain the conditions under which the Service is provided and should be read together with the LoudCheck methodology and Privacy Policy.
Last updated: 15 August 2026